Robert W. Rohlin — Training & Instructional Design

Areas of Expertise

Career Highlights

• 4.9/5 student satisfaction over 24+ years — enterprise technical training for Fortune 500 companies, CIA, DISA, USAF, US Army & Navy, and major global telecoms.
• Principal curriculum architect and sole IBM resource with the depth required for AIOps education — re-engaged as sole-source contractor (Jan 2025–Apr 2026).
• Applied generative AI to accelerate course development — analyzing thousands of pages of documentation to produce accurate, hallucination-free content at reduced cycle times.
• Developed role-based certification exams at Pearson-VUE and Prometric; had 18 of 19 product UX suggestions incorporated into an IBM release; mentored new hires and led Scrum-based curriculum teams.
• Training and technical demonstrations directly contributed to 7- and 8-figure software sales worldwide.

Education & Recent Credentials

• Generative AI for Practitioners: GenAI Foundations & LLM Applications — Johns Hopkins University (2026)
• Post Graduate Program — AI & Machine Learning: Business Applications (PGP-AIML) — UT McCombs School of Business, UT Austin (2025)
• M.Div. (summa cum laude, 4.0) — Communications, Counseling & Linguistics, BMATS, Jacksonville, TX
• B.A.R. (summa cum laude, 4.0) — Communications & Linguistics, BMATS, Jacksonville, TX

Experience

CEO & AI Automation Consultant

• Apply instructional-systems-design principles to map client workflows, identify training gaps, and implement AI-powered process replacements for SMBs.
• Develop client-facing onboarding and training materials that drive adoption of newly automated systems in medical and HVAC environments.
• Blend AI-driven content generation with workflow automation to accelerate time-to-competency for end users.

Senior Curriculum Architect, IBM Automation — Contractor

• Re-engaged as IBM's sole-source domain expert for AIOps education — no other resource had the instructional depth and technical knowledge required.
• Independently mastered a revised Cloud Pak for AIOps and built new instructor-led courses and hands-on labs from the ground up under demanding timelines.
• Applied generative AI throughout development to analyze documentation, validate accuracy, and produce content at a pace traditional authoring could not match.

Senior Curriculum Architect, IBM Automation

• Principal curriculum architect and lead instructor for IBM Cloud Pak for AIOps, Netcool Operations Insight, and IBM Tivoli Network Manager.
• Designed and delivered enterprise training to Fortune 500 companies, CIA, DISA, USAF, US Army, US Navy, TELUS, Rogers Communications, and Telstra — consistently earning 4.9/5.
• Created VMware vCenter-based hands-on lab environments on IBM Cloud for experiential learning in complex AIOps and incident-management workflows.

Instructional Technology